Terms and Conditions
Effective date: 9/9/2026
Please read these Terms and Conditions before using Rollion. By creating an account, accessing the website, depositing funds, or using any game or service, you confirm that you have read, understood, and agreed to these Terms.
1. About Rollion
Rollion.bet is owned and operated by 3-102-963320 SRL, registration number 3-102-963320, with its registered address at Province 01, San José, Canton 15, Montes de Oca, San Pedro, Dent Neighborhood, 200 meters north and 50 meters east of Automercado, Ofident Building, Office No. 3 (the “Company”, “Rollion”, “we”, “us”, or “our”).
Rollion.bet is licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros, and operates under Licence No. ALSI-202606054-FI2. Rollion is authorised to provide gaming services within the scope of that licence. The authorised website is https://rollion.bet.
2. Eligibility
You may use Rollion only if you are at least 18 years old, or older if the law in your jurisdiction sets a higher minimum gambling age. You must have legal capacity to enter into these Terms and must use the services only where online gambling is lawful.
You are responsible for understanding and complying with the laws that apply in your location. Rollion may request age, identity, residence, or location evidence at any time.
3. Restricted Jurisdictions
You must not register, deposit, play, or attempt to use Rollion while located in a prohibited jurisdiction. The current list is available at Restricted Jurisdictions.
Rollion may use geolocation, device, IP-address, payment, and identity checks to enforce geographic restrictions. Using a VPN, proxy, false address, or other method to conceal your location is prohibited.
4. Account Registration
You may hold only one personal account. When registering, you must provide accurate and current information, including your full legal name, valid email address, date of birth, and residential address.
You must keep your login credentials confidential and notify support@rollion.bet immediately if you suspect unauthorised account activity. You are responsible for activity performed through your account unless caused by Rollion’s failure to apply reasonable security measures.
5. Verification, AML and KYC
Rollion conducts customer due diligence at registration and may carry out additional checks at any time. Enhanced due diligence is required at the first withdrawal request, when aggregate lifetime deposits reach USD 10,000 or its equivalent, or when risk indicators or suspicious activity are identified.
We may request government-issued photo identification, proof of residential address, proof of payment ownership, source-of-funds or source-of-wealth evidence, and other information reasonably required for legal or security purposes. Withdrawals may be paused and account activity may be restricted until required checks are completed.
Further information is available in our AML, CTF and KYC Policy.
6. Deposits
Deposits must be made from a payment method, bank account, wallet, or card owned or lawfully controlled by you. Third-party deposits may be rejected or returned, subject to compliance checks and applicable fees.
Minimum and maximum deposit amounts, supported currencies, blockchain networks, exchange rates, and applicable charges are displayed in the cashier. Crypto deposits are credited after the required network confirmations.
7. Withdrawals
Withdrawal methods, limits, estimated processing times, and charges are displayed in the cashier. Where reasonably possible, withdrawals will be returned through the original deposit method. Verification, fraud screening, payment-provider processing, blockchain congestion, or regulatory reviews may affect processing time.
You are responsible for confirming that a cryptocurrency address and network are correct before submitting a withdrawal. Blockchain transfers generally cannot be reversed after broadcast.
Rollion will process valid withdrawals promptly and without unjustified delay. We will explain any material delay unless doing so is prohibited by law or would compromise a security or AML review.
8. Currency Conversion
If a transaction requires conversion between crypto assets or fiat currencies, the applicable rate and any fee will be shown by Rollion or the relevant payment provider. Market values can change between submission and completion.
9. Games and Wagers
You must review the rules, payout information, and limits for a game before placing a wager. A wager is accepted only when recorded by Rollion’s systems. The system record is authoritative unless there is clear evidence of an error.
Games may use independently tested random number generators or, where stated, a provably fair mechanism. Details are available in our Provably Fair Policy.
10. Bonuses and Promotions
Each bonus or promotion is governed by its published terms, including eligibility, minimum deposit, wagering requirements, eligible games, maximum bet, expiry, withdrawal restrictions, and excluded payment methods. Promotion-specific terms form part of these Terms.
Rollion may withhold or remove a bonus and related winnings where objective evidence shows fraud, collusion, multiple accounts, prohibited automation, or deliberate promotion abuse. Deposited funds will be handled in accordance with applicable law and the outcome of any compliance review.
11. Prohibited Conduct
You must not use Rollion for unlawful activity, money laundering, terrorist financing, fraud, collusion, chargeback abuse, market manipulation, automated play, exploitation of errors, or circumvention of technical and geographic controls.
You must not create duplicate accounts, sell or transfer an account, use another person’s payment method, interfere with games, or coordinate wagers to obtain an unfair advantage. A shared IP address alone will not automatically establish wrongdoing, but may trigger additional review.
12. Errors and Technical Failures
If a game, price, payout, account balance, or transaction is affected by an obvious technical or human error, Rollion may correct the error and restore the parties to the position that would reasonably have applied without it. We will investigate affected rounds fairly and retain relevant records.
You must notify us if you become aware of an error and must not knowingly exploit it. Planned maintenance, third-party failures, internet interruptions, or events outside reasonable control may temporarily affect the services.
13. Account Suspension and Closure
You may request account closure through account settings or by contacting support. Rollion may restrict, suspend, or close an account where reasonably necessary for verification, security, responsible gambling, legal compliance, breach investigation, or enforcement of these Terms.
Where permitted, we will notify you of the reason and explain the treatment of your balance. Legitimate withdrawable funds remain payable after required checks and lawful deductions.
14. Responsible Gambling and Self-Exclusion
Rollion provides tools including deposit, loss, wager, and time limits, reality checks, cooling-off options, account closure, and temporary or permanent self-exclusion. Please see our Responsible Gambling Policy and Self-Exclusion Policy.
Gambling should be entertainment, not a source of income. Never gamble with money you cannot afford to lose.
15. Privacy and Security
Personal data is processed as described in our Privacy Policy. Rollion applies appropriate technical and organisational safeguards, but you must also use a strong password and enable two-factor authentication where available.
16. Complaints and Dispute Resolution
Submit complaints to support@rollion.bet with your account details, a description of the issue, relevant dates, and supporting evidence. We will acknowledge a complaint within 72 hours and make good-faith efforts to resolve it within 30 calendar days.
If a complaint remains unresolved after 30 calendar days, we will inform you of the available Alternative Dispute Resolution process. Rollion will participate in ADR designated or approved by Anjouan Gaming and will bear the ADR administrative and adjudication costs.
17. Intellectual Property
The Rollion website, software, graphics, trademarks, and content are owned by or licensed to Rollion. You receive a limited, personal, non-transferable right to use the services in accordance with these Terms.
18. Limitation of Liability
Nothing in these Terms excludes liability that cannot lawfully be excluded. To the extent permitted by law, Rollion is not responsible for indirect or consequential loss arising from events outside its reasonable control. This section does not limit your right to receive legitimate account funds or any mandatory consumer right.
19. Changes to These Terms
We may update these Terms for legal, regulatory, security, or operational reasons. Material changes will be communicated before taking effect where practicable. The effective date above identifies the current version.
20. Governing Law and Language
These Terms are governed by the laws applicable to Rollion’s Anjouan gaming licence, without limiting any mandatory rights available to you under applicable law. The English version prevails if a translation conflicts with it.
21. Contact
Questions about these Terms may be sent to support@rollion.bet.
For deposit, withdrawal, payment, or cashier questions, contact finance@rollion.bet.
